Tuesday 6 May 2008

Don't fix what isn't broken

Miles Templeman, The Director General of the Institute of Directors made a very telling comment recently at the Annual Convention. Tucked away in all the various bits of spin, soundbites and home spun philosophy was an excellent quote that made attending the Convention memorable.

Miles said this - "Don't repair the bits that aren't broken". A simple statement but one that resonated with me for the rest of the day.

The reason why it resonated is that in all my years of consultancy it had not occurred to me to separate out the bits that worked and the bits that did not. I typically would have looked at the whole and sought solutions that included the fixed and the broken. How much easier to separate out the two parts and then focus on the broken bits.

Just occasionally you come across what appears to be a soundbite but on reflection turns out to be a paradigm shift in ones approach. This was an epiphany for me.

The moral of this tale - you are never to old to learn

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