Tuesday 26 April 2011

The 4 generic sales strategies

Here is an interesting article from Nick Cramp.


When it comes down to it, there are only four ways a business can increase their sales turnover, so a good sales and marketing strategy only needs to ensure these four bases are covered.

These four strategies are:

1.    Get your existing customers to buy more service or products from you each time they purchase.
2.    Get your existing customers to buy from you more frequently.
3.    Get more new customers.
4.    Get your existing customers to refer their friends and colleagues to become customers.

Each sales and marketing activity needs to be directed to achieving one of these four outcomes. Similarly each business needs a strategy or plan for how each of these outcomes will be achieved.

Sales & marketing can get very complicated and confusing with the range of different options and channels now available to each business, but a good sales person or team should be able to simplify and focus on systematically achieving each one of these 4 objectives.

The business owner or executive needs to make sure they have a system in place for monitoring and measuring these numbers so they can judge the effectiveness of their marketing spend. 
As the old business adage states “You can’t improve what you can’t measure”

How are you numbers looking this month?

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